Item – Theses Canada

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OCLC number
1006724765
Link(s) to full text
LAC copy
LAC copy
Author
Delisle, Connie Louise Gail,1965-
Title
Success and communication in virtual project teams.
Degree
Ph. D. -- University of Calgary, 2001
Publisher
Ottawa : National Library of Canada = Bibliothèque nationale du Canada, [2002]
Description
5 microfiches
Notes
Includes bibliographical references.
Abstract
This research examines success and communication in virtual project teams. Much current research in success within the project management and management disciplines focuses on identifying Critical Success Factors, of which, communication appears to be critical. This study questions this approach, and aims to disentangle the complex concept. The project team heeds Critical Success Indicators (CSIs) to enhance the chances of success and judges the success of their projects by selecting and attending to Critical Success Criteria (CSCs). Using a quantitative, survey-based approach, the study addresses three Research Areas (total of nine research questions). Research Area One examines three questions about the differences in success between virtual projects and traditional projects. Research Area Two investigates two questions about the relationship between success and communication in virtual project teams. Research Area Three examines four questions about the relationships between success and the process of communication. As well, this research tests the usefulness of a knowledge acquisition tool (WebGrid II) in helping clarify terminology about success and virtual teams. Survey 1, a replication of Pinto and Slevin's Project Implementation Profile survey instrument reveals that respondents rank communication as important as traditional project teams. Survey 2, using a categorical method to examine success at the Project Team, Organization, Environment, Project Leadership, and the Project itself, finds communication as a CSI. Survey 3 shows that respondents select electronic media (e-mail, phone and teleconferencing) as their top choices in conducing five types of communication. In particular, social communication appears important in this relationship-based communication environment.
ISBN
0612648559
9780612648555