Get a user card
The instructions on this page only apply to our Ottawa location. User cards are not required for regional service center.
This form is to register for a user card. You will need it to research on-site and to pre-order material. You don't need one for online research. This card is valid for two years.
Save time by registering for a user card
before visiting our service locations.
To get your user card you will need to:
- read and accept our User Agreement Terms and Conditions
- fill out the form
- go to the registration desk on the second floor
- show a government-issued photo identification
- sign the card
This form also allows you to renew your card and to update your personal information. If you need help, contact our staff at the Registration desk (firstname.lastname@example.org).
I have read and accept the: